Shipping Policy
At Jewel pop, we aim to deliver your orders safely and on time.
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All orders are processed within 1–3 business days after order confirmation.
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Orders are shipped through reliable courier partners.
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Estimated delivery time is 3–7 business days, depending on your location.
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Shipping charges (if any) will be clearly mentioned at checkout.
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Once your order is shipped, tracking details will be shared via email or SMS.
Please note: Delivery timelines may vary due to unforeseen circumstances like weather conditions, courier delays, or festivals.
Return Policy
We want you to be fully satisfied with your purchase.
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Returns are accepted only if the product is damaged, defective, or incorrect.
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You must raise a return request within 48 hours of delivery.
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The product must be unused, unwashed, and in original packaging with all tags intact.
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To initiate a return, please contact us with order details and product images.
⚠️ Returns will not be accepted for reasons such as change of mind, size issues, or color preference.
Refund Policy
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Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, the refund will be processed within 5–7 business days.
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Refunds will be credited to the original mode of payment.
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Shipping charges (if applicable) are non-refundable.
Cancellation Policy
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Orders can be cancelled only before they are shipped.
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Once an order has been dispatched, cancellation requests will not be accepted.
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To cancel an order, please contact us immediately after placing the order.
Exchange Policy
At Jewel pop, we offer exchanges only in specific cases to ensure product quality and fairness.
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Exchanges are accepted only for damaged, defective, or incorrect products.
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Exchange requests must be raised within 48 hours of delivery.
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The product must be unused, unwashed, and returned in its original packaging with tags intact.
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Exchange is subject to product availability.
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If the requested exchange product is unavailable, a refund will be processed as per our Refund Policy.
⚠️ Exchanges are not allowed for reasons such as change of mind, size issues, or color preference.
To request an exchange, please contact us with:
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Order ID
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Clear images/videos of the product
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Reason for exchange